Questions & Answers
Everything you need to know about partnering with Insert MD.
No. Insert MD is a service and technology platform. We do not practice medicine or dispense medication. All clinical evaluations and prescriptions are handled by independent, licensed providers, and all medications are compounded and dispensed by independently licensed 503A pharmacies.
Gyms, chiropractic offices, med spas, weight-loss clinics, recovery studios, IV lounges, and online coaching programs — any wellness business that wants to add physician-directed peptide and wellness programs under its own brand.
PepPal is the client-facing app you hand to your clients when they start a program. It guides them through intake, tracks progress, manages refills and renewals, and connects them to support — making your offering easy to use and easy to sell. PepPal is software that supports coordination and engagement; it does not provide medical advice, and all clinical decisions are made by independent licensed providers. Learn more at getpeppal.com.
Most partners launch within a few weeks. We white-label the platform, onboard and train your staff, and connect you with independent providers and pharmacy partners so you can start enrolling clients quickly.
Our network includes independent, board-certified physicians licensed across all 50 states. Patients are evaluated by a provider licensed in their state, and prescriptions are issued only when medically appropriate.
You set your own client-facing pricing under your brand. You retain your profit after service and medication costs. We'll walk through the full economics during your demo.
Independent providers may prescribe medically appropriate compounded therapies available through partner 503A pharmacies. Specific offerings depend on provider judgment, pharmacy availability, and applicable state and federal regulations. We only support what is legally permitted.
Yes. Our intake, communication, and coordination workflows are designed with HIPAA-aligned safeguards to protect patient-reported information and consent.
Yes. Partners get done-for-you marketing templates and promotional assets, plus staff training and ongoing operational support to help you attract and retain clients.
We operate with a compliance-first model: clear separation of roles, licensed provider oversight, licensed pharmacy dispensing, transparent disclosures, and documented consent. We are pursuing LegitScript certification as part of our commitment to industry standards.
Still have questions?
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