Frequently asked questions

No. Insert MD is a service and technology platform. We do not practice medicine or dispense medication. All clinical evaluations and prescriptions are handled by independent, licensed providers, and all medications are compounded and dispensed by independently licensed 503A pharmacies.

Gyms, chiropractic offices, med spas, weight-loss clinics, recovery studios, IV lounges, and online coaching programs — any wellness business that wants to add physician-directed peptide and wellness programs under its own brand.

PepPal is the client-facing app you hand to your clients when they start a program. It guides them through intake, tracks progress, lets them request refills and renewals (each one reviewed and approved by the clinician), and connects them to support — making your offering easy to use and easy to present. PepPal is software that supports coordination and engagement; it does not provide medical advice, and all clinical decisions are made by independent licensed providers. Learn more at getpeppal.com.

Most partners launch within 24 hours. We white-label the platform, onboard and train your staff, and connect you with independent providers and pharmacy partners so you can begin enrolling clients quickly.

Our network includes independent, licensed physicians licensed across most states (availability depends on the treating clinician's license in your state and is confirmed at intake). Patients are evaluated by a provider licensed in their state, and prescriptions are issued only when medically appropriate.

You set your own client-facing pricing under your brand. You earn on the services, memberships, and programs you already provide. Medication is paid for by the patient to Insert MD and dispensed by an independent licensed pharmacy; your business never buys, holds, or resells medication. We walk through the full economics during your private demo.

Independent providers may prescribe medically appropriate compounded therapies available through partner 503A pharmacies. Specific offerings depend on provider judgment, pharmacy availability, and applicable state and federal regulations. We only support what is legally permitted.

Yes. Our intake, communication, and coordination workflows are designed with HIPAA-aligned safeguards to protect patient-reported information and consent.

Yes. Partners receive done-for-you marketing templates and promotional assets, plus staff training and ongoing operational support to help you attract and retain clients.

We operate with a compliance-first model: clear separation of roles, licensed provider oversight, licensed pharmacy dispensing, transparent disclosures, and documented consent. Details: /compliance.

Start at the compare hub: /compare — master matrix for Insert MD vs Asher, OutfitMD, FUSE, LegUpRx, and Cuvo, with links to head-to-head pages, alternatives lists, and 2026 roundups.

Depends on what you need. Asher wins on published LegitScript and Trustpilot volume; Insert MD wins on 24-hour launch with marketing shipped, PepPal, Insert MD University, and 24/7 one-on-one text support. Full table: Asher Health vs Insert MD.

OutfitMD lists templates, merchant processing, and a provider dashboard on outfitmd.com. Insert MD adds PepPal, a done-for-you marketing kit, and a 24-hour launch with first order on the call. Compare: OutfitMD vs Insert MD.

Insert MD: 24 hours. Asher: under 48 hours to a dashboard plus course. FUSE: 3–5 business days. Cuvo: often under 30 days with setup fees. Timeline: /launch-in-24-hours.

No — custom pricing quoted on a private demo. /pricing explains the model. FUSE and Cuvo publish tiers; Asher's fee is third-party reported, not on joinasher.com.

24/7 one-on-one text support with a real person on the Insert MD team, plus a weekly growth call — not a community forum alone.

Yes — (panels confirmed on the demo). Ordered when clinically appropriate through the program workflow.

Programs include GLP-1 weight management (semaglutide and tirzepatide), HRT, NAD+, and labs — prescribed only when an independent licensed provider determines it is medically appropriate.

No. Independent licensed providers handle clinical decisions. Your staff uses compliant scripts and does not diagnose or prescribe.

Independent licensed providers prescribe when appropriate. Insert MD and your business do not prescribe or dispense.

Providers are licensed in most states (availability depends on the treating clinician's license in your state and is confirmed at intake). Individual eligibility still depends on patient, provider, pharmacy, and state rules.